VulnerabilityDeferred

CVE-2025-10692

As a result, an authenticated staff user (level ≥ 1) can inject SQL to alter the filter logic, effectively bypassing department scoping and disclosing tickets beyond their intended access.This issue affects OpenSupports: 4.11.0.

HIGH 7.1EPSS 0.36%

Does this matter?

High impact if exploited, but EPSS currently rates exploitation as unlikely (0.36%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit.

Description

The endpoint POST /api/staff/get-new-tickets concatenates the user-controlled parameter departmentId directly into the SQL WHERE clause without parameter binding. As a result, an authenticated staff user (level ≥ 1) can inject SQL to alter the filter logic, effectively bypassing department scoping and disclosing tickets beyond their intended access.This issue affects OpenSupports: 4.11.0.

CVSS 4.0: 7.1 HIGHCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/M
EPSS: 0.36% probability · 30th percentile
CISA KEV: Not listed
Weakness: CWE-89
Source: help@fluidattacks.com

References

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.