CVE-2025-10054
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_remove_agent' function in all versions up to, and including, 3.3.1.
Does this matter?
Lower severity and a low EPSS score (0.28%). Track it; it rarely justifies an emergency change on its own.
Description
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_remove_agent' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of any user with an Administrator, WSDesk Supervisor, or WSDesk Agents role.
- CVSS 3.1
- 4.3 MEDIUMCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
- EPSS
- 0.28% probability · 21th percentile
- CISA KEV
- Not listed
- Weakness
- CWE-862
- Affected
- elula/wsdesk
- Source
- security@wordfence.com
References
- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions-two.php#L77Product
- https://plugins.trac.wordpress.org/changeset/3399391/Patch
- https://www.wordfence.com/threat-intel/vulnerabilities/id/07c92f79-94ac-4153-9ab2-9608601508b0?source=cveThird Party Advisory
Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.