SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityAnalyzed

CVE-2024-5217

ServiceNow Incomplete List of Disallowed Inputs Vulnerability

KEVCRITICAL 9.2EPSS 99.6%

Does this matter?

Known to be exploited in the wild (CISA KEV, CISA remediation deadline 19 August 2024). Treat as an emergency change: patch or isolate now, then hunt for prior compromise.

Description

ServiceNow has addressed an input validation vulnerability that was identified in the Washington DC, Vancouver, and earlier Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. The vulnerability is addressed in the listed patches and hot fixes below, which were released during the June 2024 patching cycle. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible.

CVSS 4.0
9.2 CRITICALCVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/M
EPSS
99.63% probability · 100th percentile
Public exploits
None in Exploit-DB
CISA KEV
Listed 29 July 2024 · due 19 August 2024
Weakness
CWE-184, CWE-697
Affected
servicenow/servicenow
Source
psirt@servicenow.com
EPSS trend
0%50%100%27 October 2026: 99.63%27 October 202627 October 2026

EPSS 99.6% since 27 October 2026; no change recorded yet. The dashed line is the ten per cent mark our analysts treat as “patch before the next change window”. Points are recorded when the score first appears and whenever it moves by a percentage point or more.

CISA notes

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable. https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1648313; https://nvd.nist.gov/vuln/detail/CVE-2024-5217

Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.