SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityDeferred

CVE-2024-49193

Zendesk before 2024-07-02 allows remote attackers to read ticket history via e-mail spoofing, because Cc fields are extracted from incoming e-mail messages and used to grant additional authorization for ticket viewing, the mechanism for detecting…

HIGH 7.5EPSS 0.69%

Does this matter?

High impact if exploited, but EPSS currently rates exploitation as unlikely (0.69%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit.

Description

Zendesk before 2024-07-02 allows remote attackers to read ticket history via e-mail spoofing, because Cc fields are extracted from incoming e-mail messages and used to grant additional authorization for ticket viewing, the mechanism for detecting spoofed e-mail messages is insufficient, and the support e-mail addresses associated with individual tickets are predictable.

CVSS 3.1
7.5 HIGHCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
EPSS
0.69% probability · 51th percentile
CISA KEV
Not listed
Weakness
CWE-290
Source
cve@mitre.org

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.