SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityDeferred

CVE-2024-43444

Passwords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication backend has been enabled.

HIGH 8.2EPSS 0.38%

Does this matter?

High impact if exploited, but EPSS currently rates exploitation as unlikely (0.38%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit.

Description

Passwords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication backend has been enabled. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

CVSS 3.1
8.2 HIGHCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N
EPSS
0.38% probability · 31th percentile
CISA KEV
Not listed
Weakness
CWE-532
Source
security@otrs.com

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.