SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityDeferred

CVE-2024-23793

The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability.

MEDIUM 6.3EPSS 0.78%

Does this matter?

Lower severity and a low EPSS score (0.78%). Track it; it rarely justifies an emergency change on its own.

Description

The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts. This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

CVSS 3.1
6.3 MEDIUMCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L
EPSS
0.78% probability · 54th percentile
CISA KEV
Not listed
Weakness
CWE-22
Source
security@otrs.com

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.