VulnerabilityModified

CVE-2024-23792

While the legitimate user completes the comment, the malicious user can add more files to the comment.

MEDIUM 6.5EPSS 0.34%

Does this matter?

Lower severity and a low EPSS score (0.34%). Track it; it rarely justifies an emergency change on its own.

Description

When adding attachments to ticket comments, another user can add attachments as well impersonating the orginal user. The attack requires a logged-in other user to know the UUID. While the legitimate user completes the comment, the malicious user can add more files to the comment. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.

CVSS 3.1: 6.5 MEDIUMCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N
EPSS: 0.34% probability · 28th percentile
CISA KEV: Not listed
Weakness: CWE-287
Affected: otrs/otrs
Source: security@otrs.com

References

https://otrs.com/release-notes/otrs-security-advisory-2024-03/Vendor Advisory
https://otrs.com/release-notes/otrs-security-advisory-2024-03/Vendor Advisory

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.