SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityModified

CVE-2023-38058

An improper privilege check in the OTRS ticket move action in the agent interface allows any as agent authenticated attacker to to perform a move of an ticket without the needed permission.

MEDIUM 4.3EPSS 0.38%

Does this matter?

Lower severity and a low EPSS score (0.38%). Track it; it rarely justifies an emergency change on its own.

Description

An improper privilege check in the OTRS ticket move action in the agent interface allows any as agent authenticated attacker to to perform a move of an ticket without the needed permission. This issue affects OTRS: from 8.0.X before 8.0.35.

CVSS 3.1
4.3 MEDIUMCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
EPSS
0.38% probability · 31th percentile
CISA KEV
Not listed
Weakness
CWE-269, CWE-863
Affected
otrs/otrs
Source
security@otrs.com

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.