SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityModified

CVE-2022-39050

An attacker who is logged into OTRS as an admin user may manipulate customer URL field to store JavaScript code to be run later by any other agent when clicking the customer URL link.

MEDIUM 4.8EPSS 0.54%

Does this matter?

Lower severity and a low EPSS score (0.54%). Track it; it rarely justifies an emergency change on its own.

Description

An attacker who is logged into OTRS as an admin user may manipulate customer URL field to store JavaScript code to be run later by any other agent when clicking the customer URL link. Then the stored JavaScript is executed in the context of OTRS. The same issue applies for the usage of external data sources e.g. database or ldap

CVSS 3.1
4.8 MEDIUMCVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N
EPSS
0.54% probability · 44th percentile
CISA KEV
Not listed
Weakness
CWE-79
Affected
otrs/otrs
Source
security@otrs.com

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.