CVE-2021-37415
Zoho ManageEngine ServiceDesk Authentication Bypass Vulnerability
Does this matter?
Known to be exploited in the wild (CISA KEV, CISA remediation deadline 15 December 2021). Treat as an emergency change: patch or isolate now, then hunt for prior compromise.
Description
Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs without authentication.
- CVSS 3.1
- 9.8 CRITICALCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
- EPSS
- 99.83% probability · 100th percentile
- Public exploits
- None in Exploit-DB
- CISA KEV
- Listed 1 December 2021 · due 15 December 2021
- Weakness
- CWE-306
- Affected
- zohocorp/manageengine servicedesk plus
- Source
- cve@mitre.org
EPSS 99.8% since 30 October 2026; no change recorded yet. The dashed line is the ten per cent mark our analysts treat as “patch before the next change window”. Points are recorded when the score first appears and whenever it moves by a percentage point or more.
CISA notes
Apply updates per vendor instructions. https://nvd.nist.gov/vuln/detail/CVE-2021-37415
References
- https://www.manageengine.comProduct
- https://www.manageengine.com/products/service-desk/on-premises/readme.html#11302Release Notes
- https://www.manageengine.comProduct
- https://www.manageengine.com/products/service-desk/on-premises/readme.html#11302Release Notes
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2021-37415US Government Resource
Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.