SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityModified

CVE-2021-36100

Specially crafted string in OTRS system configuration can allow the execution of any system command.

HIGH 8.8EPSS 1.35%

Does this matter?

High impact if exploited, but EPSS currently rates exploitation as unlikely (1.35%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit.

Description

Specially crafted string in OTRS system configuration can allow the execution of any system command.

CVSS 3.1
8.8 HIGHCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
EPSS
1.35% probability · 70th percentile
CISA KEV
Not listed
Weakness
CWE-78
Affected
otrs/otrs · otrs/otrs itsm · otrs/otrs storm
Source
security@otrs.com

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.