SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityModified

CVE-2021-28024

Unauthorized system access in the login form in ServiceTonic Helpdesk software version < 9.0.35937 allows attacker to login without using a password.

CRITICAL 9.8EPSS 1.35%

Does this matter?

High impact if exploited, but EPSS currently rates exploitation as unlikely (1.35%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit.

Description

Unauthorized system access in the login form in ServiceTonic Helpdesk software version < 9.0.35937 allows attacker to login without using a password.

CVSS 3.1
9.8 CRITICALCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
EPSS
1.35% probability · 70th percentile
CISA KEV
Not listed
Weakness
CWE-330
Affected
servicetonic/servicetonic
Source
cve@mitre.org

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.