SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityModified

CVE-2021-24914

The Tawk.To Live Chat WordPress plugin before 0.6.0 does not have capability and CSRF checks in the tawkto_setwidget and tawkto_removewidget AJAX actions, available to any authenticated user.

HIGH 8.0EPSS 0.54%

Does this matter?

High impact if exploited, but EPSS currently rates exploitation as unlikely (0.54%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit.

Description

The Tawk.To Live Chat WordPress plugin before 0.6.0 does not have capability and CSRF checks in the tawkto_setwidget and tawkto_removewidget AJAX actions, available to any authenticated user. The first one allows low-privileged users (including simple subscribers) to change the 'tawkto-embed-widget-page-id' and 'tawkto-embed-widget-widget-id' parameters. Any authenticated user can thus link the vulnerable website to their own Tawk.to instance. Consequently, they will be able to monitor the vulnerable website and interact with its visitors (receive contact messages, answer, ...). They will also be able to display an arbitrary Knowledge Base. The second one will remove the live chat widget from pages.

CVSS 3.1
8.0 HIGHCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:H
EPSS
0.54% probability · 45th percentile
Public exploits
None in Exploit-DB
CISA KEV
Not listed
Weakness
CWE-862, CWE-352
Affected
tawk/tawk.to live chat
Source
contact@wpscan.com
EPSS trend
0%3%5%26 October 2026: 0.54%26 October 202626 October 2026

EPSS 0.5% since 26 October 2026; no change recorded yet. Points are recorded when the score first appears and whenever it moves by a percentage point or more.

Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.