SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityModified

CVE-2021-21441

There is a XSS vulnerability in the ticket overview screens.

HIGH 7.5EPSS 1.18%

Does this matter?

High impact if exploited, but EPSS currently rates exploitation as unlikely (1.18%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit.

Description

There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any user intraction. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions.

CVSS 3.1
7.5 HIGHCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
EPSS
1.18% probability · 66th percentile
CISA KEV
Not listed
Weakness
CWE-79
Affected
otrs/otrs
Source
security@otrs.com

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.