SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityModified

CVE-2020-29158

An Agent with Customer permissions in a Group can bypass intended access control on internal Articles via the Ticket detail view.

MEDIUM 4.3EPSS 0.68%

Does this matter?

Lower severity and a low EPSS score (0.68%). Track it; it rarely justifies an emergency change on its own.

Description

An issue was discovered in Zammad before 3.5.1. An Agent with Customer permissions in a Group can bypass intended access control on internal Articles via the Ticket detail view.

CVSS 3.1
4.3 MEDIUMCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
EPSS
0.68% probability · 52th percentile
Public exploits
None in Exploit-DB
CISA KEV
Not listed
Weakness
CWE-862
Affected
zammad/zammad
Source
cve@mitre.org
EPSS trend
0%3%5%26 October 2026: 0.68%26 October 202626 October 2026

EPSS 0.7% since 26 October 2026; no change recorded yet. Points are recorded when the score first appears and whenever it moves by a percentage point or more.

Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.