VulnerabilityModified
CVE-2020-2500
This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service.
MEDIUM 6.5EPSS 0.74%
Does this matter?
Lower severity and a low EPSS score (0.74%). Track it; it rarely justifies an emergency change on its own.
Description
This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.
- CVSS 3.1
- 6.5 MEDIUMCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
- EPSS
- 0.74% probability · 53th percentile
- CISA KEV
- Not listed
- Weakness
- CWE-284, CWE-321, CWE-798
- Affected
- qnap/helpdesk
- Source
- security@qnapsecurity.com.tw
References
- https://www.qnap.com/zh-tw/security-advisory/qsa-20-03Vendor Advisory
- https://www.qnap.com/zh-tw/security-advisory/qsa-20-03Vendor Advisory
Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.