CVE-2020-11466
The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters.
Does this matter?
Lower severity and a low EPSS score (1.23%). Track it; it rarely justifies an emergency change on its own.
Description
An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties. Additionally, it leaked ticket authentication code, making it possible to make changes to a ticket.
- CVSS 3.1
- 4.3 MEDIUMCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
- EPSS
- 1.23% probability · 67th percentile
- CISA KEV
- Not listed
- Weakness
- CWE-269
- Affected
- deskpro/deskpro
- Source
- cve@mitre.org
References
- https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/Exploit, Third Party Advisory
- https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09Release Notes, Vendor Advisory
- https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-updateRelease Notes, Vendor Advisory
- https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/Exploit, Third Party Advisory
- https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09Release Notes, Vendor Advisory
- https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-updateRelease Notes, Vendor Advisory
Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.