CVE-2020-11463
The /api/email_accounts endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve cleartext credentials of all helpdesk email accounts, including incoming and outgoing email credentials.
Does this matter?
High impact if exploited, but EPSS currently rates exploitation as unlikely (1.83%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit.
Description
An issue was discovered in Deskpro before 2019.8.0. The /api/email_accounts endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve cleartext credentials of all helpdesk email accounts, including incoming and outgoing email credentials. This enables an attacker to get full access to all emails sent or received by the system including password reset emails, making it possible to reset any user's password.
- CVSS 3.1
- 7.5 HIGHCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
- EPSS
- 1.83% probability · 78th percentile
- CISA KEV
- Not listed
- Weakness
- CWE-862
- Affected
- deskpro/deskpro
- Source
- cve@mitre.org
References
- https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/Exploit, Third Party Advisory
- https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09Release Notes, Vendor Advisory
- https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-updateRelease Notes, Vendor Advisory
- https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/Exploit, Third Party Advisory
- https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09Release Notes, Vendor Advisory
- https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-updateRelease Notes, Vendor Advisory
Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.