SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityModified

CVE-2020-10102

During the first stage, an attacker would iterate through a list of account names to determine which correspond to valid accounts.

MEDIUM 5.3EPSS 0.70%

Does this matter?

Lower severity and a low EPSS score (0.70%). Track it; it rarely justifies an emergency change on its own.

Description

An issue was discovered in Zammad 3.0 through 3.2. The Forgot Password functionality is implemented in a way that would enable an anonymous user to guess valid user emails. In the current implementation, the application responds differently depending on whether the input supplied was recognized as associated with a valid user. This behavior could be used as part of a two-stage automated attack. During the first stage, an attacker would iterate through a list of account names to determine which correspond to valid accounts. During the second stage, the attacker would use a list of common passwords to attempt to brute force credentials for accounts that were recognized by the system in the first stage.

CVSS 3.1
5.3 MEDIUMCVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:N/A:N
EPSS
0.70% probability · 53th percentile
Public exploits
None in Exploit-DB
CISA KEV
Not listed
Weakness
CWE-203
Affected
zammad/zammad
Source
cve@mitre.org
EPSS trend
0%3%5%26 October 2026: 0.70%26 October 202626 October 2026

EPSS 0.7% since 26 October 2026; no change recorded yet. Points are recorded when the score first appears and whenever it moves by a percentage point or more.

Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.