VulnerabilityModified
CVE-2019-9892
An attacker who is logged into OTRS as an agent user with appropriate permissions may try to import carefully crafted Report Statistics XML that will result in reading of arbitrary files on the OTRS filesystem.
MEDIUM 6.5EPSS 1.08%
Does this matter?
Lower severity and a low EPSS score (1.08%). Track it; it rarely justifies an emergency change on its own.
Description
An issue was discovered in Open Ticket Request System (OTRS) 5.x through 5.0.34, 6.x through 6.0.17, and 7.x through 7.0.6. An attacker who is logged into OTRS as an agent user with appropriate permissions may try to import carefully crafted Report Statistics XML that will result in reading of arbitrary files on the OTRS filesystem.
- CVSS 3.1
- 6.5 MEDIUMCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
- EPSS
- 1.08% probability · 63th percentile
- CISA KEV
- Not listed
- Weakness
- CWE-91
- Affected
- otrs/otrs · debian/debian linux
- Source
- cve@mitre.org
References
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.htmlBroken Link
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.htmlBroken Link
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.htmlBroken Link
- https://community.otrs.com/security-advisory-2019-04-security-update-for-otrs-framework/Vendor Advisory
- https://lists.debian.org/debian-lts-announce/2019/05/msg00003.htmlMailing List, Third Party Advisory
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.htmlBroken Link
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.htmlBroken Link
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.htmlBroken Link
- https://community.otrs.com/security-advisory-2019-04-security-update-for-otrs-framework/Vendor Advisory
- https://lists.debian.org/debian-lts-announce/2019/05/msg00003.htmlMailing List, Third Party Advisory
Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.