CVE-2019-6184
A potential vulnerability in the discontinued Customer Engagement Service (CCSDK) software version 2.0.21.1 may allow local privilege escalation.
Does this matter?
High impact if exploited, but EPSS currently rates exploitation as unlikely (0.39%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit.
Description
A potential vulnerability in the discontinued Customer Engagement Service (CCSDK) software version 2.0.21.1 may allow local privilege escalation.
- CVSS 3.1
- 7.8 HIGHCVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
- EPSS
- 0.39% probability · 32th percentile
- Public exploits
- None in Exploit-DB
- CISA KEV
- Not listed
- Affected
- lenovo/customer engagement service
- Source
- psirt@lenovo.com
EPSS 0.4% since 26 October 2026; no change recorded yet. Points are recorded when the score first appears and whenever it moves by a percentage point or more.
References
- https://support.lenovo.com/solutions/LEN-29289Vendor Advisory
- https://support.lenovo.com/solutions/LEN-29289Vendor Advisory
Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.