VulnerabilityModified
CVE-2019-16954
SolarWinds Web Help Desk 12.7.0 allows HTML injection via a Comment in a Help Request ticket.
MEDIUM 5.4EPSS 1.34%
Does this matter?
Lower severity and a low EPSS score (1.34%). Track it; it rarely justifies an emergency change on its own.
Description
SolarWinds Web Help Desk 12.7.0 allows HTML injection via a Comment in a Help Request ticket.
- CVSS 3.1
- 5.4 MEDIUMCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
- EPSS
- 1.34% probability · 71th percentile
- Public exploits
- None in Exploit-DB
- CISA KEV
- Not listed
- Weakness
- CWE-79
- Affected
- solarwinds/web help desk
- Source
- cve@mitre.org
EPSS 1.3% since 26 October 2026; no change recorded yet. Points are recorded when the score first appears and whenever it moves by a percentage point or more.
References
- https://support.solarwinds.com/SuccessCenter/s/Vendor Advisory
- https://www.esecforte.com/html-injection-vulnerability-in-solarwinds-web-help-desk/Exploit, Third Party Advisory
- https://www.solarwinds.com/free-tools/free-help-desk-softwareProduct, Vendor Advisory
- https://support.solarwinds.com/SuccessCenter/s/Vendor Advisory
- https://www.esecforte.com/html-injection-vulnerability-in-solarwinds-web-help-desk/Exploit, Third Party Advisory
- https://www.solarwinds.com/free-tools/free-help-desk-softwareProduct, Vendor Advisory
Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.