CVE-2019-16949
A user is allowed to send an archive of their chat log to an email address specified at the beginning of the chat (where the user enters in their name and e-mail address).
Does this matter?
Lower severity and a low EPSS score (0.78%). Track it; it rarely justifies an emergency change on its own.
Description
An issue was discovered in Enghouse Web Chat 6.1.300.31 and 6.2.284.34. A user is allowed to send an archive of their chat log to an email address specified at the beginning of the chat (where the user enters in their name and e-mail address). This POST request can be modified to change the message as well as the end recipient of the message. The e-mail address will have the same domain name and user as the product allotted. This can be used in phishing campaigns against users on the same domain.
- CVSS 3.1
- 6.5 MEDIUMCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N
- EPSS
- 0.78% probability · 56th percentile
- Public exploits
- None in Exploit-DB
- CISA KEV
- Not listed
- Weakness
- CWE-20
- Affected
- enghouse/web chat
- Source
- cve@mitre.org
EPSS 0.8% since 26 October 2026; no change recorded yet. Points are recorded when the score first appears and whenever it moves by a percentage point or more.
References
- https://mjlanders.com/2019/11/07/multiple-vulnerabilities-found-in-enghouse-zeacom-web-chat/Exploit, Third Party Advisory
- https://mjlanders.com/2019/11/07/multiple-vulnerabilities-found-in-enghouse-zeacom-web-chat/Exploit, Third Party Advisory
Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.