SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityModified

CVE-2019-13458

An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to disclose hashed user passwords.

MEDIUM 6.5EPSS 1.55%

Does this matter?

Lower severity and a low EPSS score (1.55%). Track it; it rarely justifies an emergency change on its own.

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to disclose hashed user passwords.

CVSS 3.1
6.5 MEDIUMCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
EPSS
1.55% probability · 74th percentile
CISA KEV
Not listed
Affected
otrs/otrs · debian/debian linux
Source
cve@mitre.org

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.