CVE-2019-12252
In Zoho ManageEngine ServiceDesk Plus through 10.5, users with the lowest privileges (guest) can view an arbitrary post by appending its number to the SDNotify.do?notifyModule=Solution&mode=E-Mail¬ifyTo=SOLFORWARD&id= substring.
Does this matter?
A public exploit is published in Exploit-DB, so the technical barrier is gone even though the severity is medium and EPSS is 8.2%. Treat it as high on anything reachable from the internet.
Description
In Zoho ManageEngine ServiceDesk Plus through 10.5, users with the lowest privileges (guest) can view an arbitrary post by appending its number to the SDNotify.do?notifyModule=Solution&mode=E-Mail¬ifyTo=SOLFORWARD&id= substring.
- CVSS 3.1
- 6.5 MEDIUMCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
- EPSS
- 8.21% probability · 95th percentile
- Public exploits
- 1 in Exploit-DB · first 22 May 2019
- CISA KEV
- Not listed
- Weakness
- CWE-639
- Affected
- zohocorp/manageengine servicedesk plus
- Source
- cve@mitre.org
EPSS 8.2% since 27 October 2026; no change recorded yet. The dashed line is the ten per cent mark our analysts treat as “patch before the next change window”. Points are recorded when the score first appears and whenever it moves by a percentage point or more.
Public exploits (1)
Entries in Exploit-DB that cite this CVE. Links go to the Exploit-DB page and to the file in the public repository; nothing is hosted here. A verified tick means the Exploit-DB team confirmed the exploit works against the stated version.
References
- http://packetstormsecurity.com/files/153029/Zoho-ManageEngine-ServiceDesk-Plus-Privilege-Escalation.htmlThird Party Advisory, VDB Entry
- http://www.securityfocus.com/bid/108456Broken Link
- https://github.com/tuyenhva/CVE-2019-12252Third Party Advisory
- https://www.manageengine.com/products/service-desk/readme.htmlRelease Notes
- http://packetstormsecurity.com/files/153029/Zoho-ManageEngine-ServiceDesk-Plus-Privilege-Escalation.htmlThird Party Advisory, VDB Entry
- http://www.securityfocus.com/bid/108456Broken Link
- https://github.com/tuyenhva/CVE-2019-12252Third Party Advisory
- https://www.manageengine.com/products/service-desk/readme.htmlRelease Notes
Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.