CVE-2019-12248
An attacker could send a malicious email to an OTRS system.
Does this matter?
Lower severity and a low EPSS score (1.56%). Track it; it rarely justifies an emergency change on its own.
Description
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to load external image resources.
- CVSS 3.1
- 4.3 MEDIUMCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N
- EPSS
- 1.56% probability · 75th percentile
- Public exploits
- None in Exploit-DB
- CISA KEV
- Not listed
- Affected
- otrs/otrs · debian/debian linux
- Source
- cve@mitre.org
EPSS 1.6% since 27 October 2026; no change recorded yet. Points are recorded when the score first appears and whenever it moves by a percentage point or more.
References
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.htmlBroken Link
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.htmlBroken Link
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.htmlBroken Link
- https://lists.debian.org/debian-lts-announce/2019/06/msg00004.htmlMailing List, Third Party Advisory
- https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
- https://www.otrs.com/category/release-and-security-notes-en/Release Notes, Third Party Advisory
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.htmlBroken Link
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.htmlBroken Link
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.htmlBroken Link
- https://lists.debian.org/debian-lts-announce/2019/06/msg00004.htmlMailing List, Third Party Advisory
- https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
- https://www.otrs.com/category/release-and-security-notes-en/Release Notes, Third Party Advisory
Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.