SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityModified

CVE-2019-10273

Information leakage vulnerability in the /mc login page in ManageEngine ServiceDesk Plus 9.3 software allows authenticated users to enumerate active users.

EXPLOITMEDIUM 4.3EPSS 7.64%

Does this matter?

A public exploit is published in Exploit-DB, so the technical barrier is gone even though the severity is medium and EPSS is 7.6%. Treat it as high on anything reachable from the internet.

Description

Information leakage vulnerability in the /mc login page in ManageEngine ServiceDesk Plus 9.3 software allows authenticated users to enumerate active users. Due to a flaw within the way the authentication is handled, an attacker is able to login and verify any active account.

CVSS 3.0
4.3 MEDIUMCVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
EPSS
7.64% probability · 95th percentile
Public exploits
1 in Exploit-DB · first 8 April 2019
CISA KEV
Not listed
Weakness
CWE-287
Affected
zohocorp/manageengine servicedesk plus
Source
cve@mitre.org
EPSS trend
0%8%15%21 September 2026: 12.33%22 September 2026: 7.64%27 October 2026: 7.64%21 September 202627 October 2026

EPSS moved from 12.3% on 21 September 2026 to 7.6% on 27 October 2026. The dashed line is the ten per cent mark our analysts treat as “patch before the next change window”.

Public exploits (1)

Entries in Exploit-DB that cite this CVE. Links go to the Exploit-DB page and to the file in the public repository; nothing is hosted here. A verified tick means the Exploit-DB team confirmed the exploit works against the stated version.

EDB-IDTitleTypePublishedVerified
EDB-46674source ↗ManageEngine ServiceDesk Plus 9.3 - User Enumerationjava · Operat0rwebapps8 April 2019no

Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.