SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityModified

CVE-2019-10066

An attacker who is logged into OTRS as an agent with appropriate permissions may create a carefully crafted calendar appointment in order to cause execution of JavaScript in the context of OTRS.

MEDIUM 5.4EPSS 0.80%

Does this matter?

Lower severity and a low EPSS score (0.80%). Track it; it rarely justifies an emergency change on its own.

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6, Community Edition 6.0.x through 6.0.17, and OTRSAppointmentCalendar 5.0.x through 5.0.12. An attacker who is logged into OTRS as an agent with appropriate permissions may create a carefully crafted calendar appointment in order to cause execution of JavaScript in the context of OTRS.

CVSS 3.0
5.4 MEDIUMCVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N
EPSS
0.80% probability · 56th percentile
Public exploits
None in Exploit-DB
CISA KEV
Not listed
Weakness
CWE-79
Affected
otrs/otrs
Source
cve@mitre.org
EPSS trend
0%3%5%27 October 2026: 0.80%27 October 202627 October 2026

EPSS 0.8% since 27 October 2026; no change recorded yet. Points are recorded when the score first appears and whenever it moves by a percentage point or more.

Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.