CVE-2019-10008
Zoho ManageEngine ServiceDesk 9.3 allows session hijacking and privilege escalation because an established guest session is automatically converted into an established administrator session when the guest user enters the administrator username, with an…
Does this matter?
EPSS puts the probability of exploitation in the next 30 days at 19.4%, higher than 97% of all known CVEs. Patch or mitigate before the next change window.
Description
Zoho ManageEngine ServiceDesk 9.3 allows session hijacking and privilege escalation because an established guest session is automatically converted into an established administrator session when the guest user enters the administrator username, with an arbitrary incorrect password, in an mc/ login attempt within a different browser tab.
- CVSS 3.0
- 8.8 HIGHCVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
- EPSS
- 19.39% probability · 97th percentile
- Public exploits
- 1 in Exploit-DB · first 5 April 2019
- CISA KEV
- Not listed
- Weakness
- CWE-384
- Affected
- zohocorp/servicedesk plus
- Source
- cve@mitre.org
EPSS moved from 21.7% on 21 September 2026 to 19.4% on 27 October 2026. The dashed line is the ten per cent mark our analysts treat as “patch before the next change window”.
Public exploits (1)
Entries in Exploit-DB that cite this CVE. Links go to the Exploit-DB page and to the file in the public repository; nothing is hosted here. A verified tick means the Exploit-DB team confirmed the exploit works against the stated version.
References
- https://www.exploit-db.com/exploits/46659Exploit, Third Party Advisory, VDB Entry
- https://www.manageengine.com/products/service-desk/readme.htmlRelease Notes, Vendor Advisory
- https://www.exploit-db.com/exploits/46659Exploit, Third Party Advisory, VDB Entry
- https://www.manageengine.com/products/service-desk/readme.htmlRelease Notes, Vendor Advisory
Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.