SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityModified

CVE-2018-7567

In the Admin Package Manager in Open Ticket Request System (OTRS) 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1, authenticated admins are able to exploit a Blind Remote Code Execution vulnerability by loading a crafted opm file with an embedded…

HIGH 7.2EPSS 5.20%

Does this matter?

High impact if exploited, but EPSS currently rates exploitation as unlikely (5.20%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit.

Description

In the Admin Package Manager in Open Ticket Request System (OTRS) 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1, authenticated admins are able to exploit a Blind Remote Code Execution vulnerability by loading a crafted opm file with an embedded CodeInstall element to execute a command on the server during package installation. NOTE: the vendor disputes this issue stating "the behaviour is as designed and needed for different packages to be installed", "there is a security warning if the package is not verified by OTRS Group", and "there is the possibility and responsibility of an admin to check packages before installation which is possible as they are not binary.

CVSS 3.0
7.2 HIGHCVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
EPSS
5.20% probability · 92th percentile
CISA KEV
Not listed
Weakness
CWE-434
Affected
otrs/otrs
Source
cve@mitre.org

References

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.