CVE-2018-7567
In the Admin Package Manager in Open Ticket Request System (OTRS) 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1, authenticated admins are able to exploit a Blind Remote Code Execution vulnerability by loading a crafted opm file with an embedded…
Does this matter?
High impact if exploited, but EPSS currently rates exploitation as unlikely (5.20%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit.
Description
In the Admin Package Manager in Open Ticket Request System (OTRS) 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1, authenticated admins are able to exploit a Blind Remote Code Execution vulnerability by loading a crafted opm file with an embedded CodeInstall element to execute a command on the server during package installation. NOTE: the vendor disputes this issue stating "the behaviour is as designed and needed for different packages to be installed", "there is a security warning if the package is not verified by OTRS Group", and "there is the possibility and responsibility of an admin to check packages before installation which is possible as they are not binary.
- CVSS 3.0
- 7.2 HIGHCVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
- EPSS
- 5.20% probability · 92th percentile
- Public exploits
- None in Exploit-DB
- CISA KEV
- Not listed
- Weakness
- CWE-434
- Affected
- otrs/otrs
- Source
- cve@mitre.org
EPSS 5.2% since 27 October 2026; no change recorded yet. The dashed line is the ten per cent mark our analysts treat as “patch before the next change window”. Points are recorded when the score first appears and whenever it moves by a percentage point or more.
References
- https://0day.today/exploit/29938Exploit, Third Party Advisory
- https://0day.today/exploit/29938Exploit, Third Party Advisory
Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.