CVE-2018-7195
Enhancesoft osTicket before 1.10.2 allows remote attackers to reset arbitrary passwords (when an associated e-mail address is known) by leveraging guest access and guessing a 6-digit number.
Does this matter?
High impact if exploited, but EPSS currently rates exploitation as unlikely (1.00%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit.
Description
Enhancesoft osTicket before 1.10.2 allows remote attackers to reset arbitrary passwords (when an associated e-mail address is known) by leveraging guest access and guessing a 6-digit number.
- CVSS 3.0
- 8.1 HIGHCVSS:3.0/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H
- EPSS
- 1.00% probability · 63th percentile
- Public exploits
- None in Exploit-DB
- CISA KEV
- Not listed
- Affected
- enhancesoft/osticket
- Source
- cve@mitre.org
EPSS 1.0% since 27 October 2026; no change recorded yet. Points are recorded when the score first appears and whenever it moves by a percentage point or more.
References
- https://blog.securityevaluators.com/vulnerabilities-found-in-popular-ticketing-system-dd273bda229cExploit, Technical Description, Third Party Advisory
- https://blog.securityevaluators.com/vulnerabilities-found-in-popular-ticketing-system-dd273bda229cExploit, Technical Description, Third Party Advisory
Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.