CVE-2018-19143
Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete files via a modified submission form because upload caching is mishandled.
Does this matter?
Lower severity and a low EPSS score (0.86%). Track it; it rarely justifies an emergency change on its own.
Description
Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete files via a modified submission form because upload caching is mishandled.
- CVSS 3.0
- 6.5 MEDIUMCVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N
- EPSS
- 0.86% probability · 58th percentile
- Public exploits
- None in Exploit-DB
- CISA KEV
- Not listed
- Weakness
- CWE-425
- Affected
- otrs/open ticket request system · debian/debian linux
- Source
- cve@mitre.org
EPSS 0.9% since 27 October 2026; no change recorded yet. Points are recorded when the score first appears and whenever it moves by a percentage point or more.
References
- https://community.otrs.com/security-advisory-2018-07-security-update-for-otrs-framework/Patch, Vendor Advisory
- https://lists.debian.org/debian-lts-announce/2018/11/msg00028.htmlMailing List, Third Party Advisory
- https://community.otrs.com/security-advisory-2018-07-security-update-for-otrs-framework/Patch, Vendor Advisory
- https://lists.debian.org/debian-lts-announce/2018/11/msg00028.htmlMailing List, Third Party Advisory
Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.