VulnerabilityModified
CVE-2018-16965
In Zoho ManageEngine SupportCenter Plus before 8.1 Build 8109, there is HTML Injection and Stored XSS via the /ServiceContractDef.do contractName parameter.
MEDIUM 6.1EPSS 2.55%
Does this matter?
Lower severity and a low EPSS score (2.55%). Track it; it rarely justifies an emergency change on its own.
Description
In Zoho ManageEngine SupportCenter Plus before 8.1 Build 8109, there is HTML Injection and Stored XSS via the /ServiceContractDef.do contractName parameter.
- CVSS 3.0
- 6.1 MEDIUMCVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
- EPSS
- 2.55% probability · 85th percentile
- Public exploits
- None in Exploit-DB
- CISA KEV
- Not listed
- Weakness
- CWE-79
- Affected
- zohocorp/manageengine supportcenter plus
- Source
- cve@mitre.org
EPSS moved from 5.2% on 21 September 2026 to 2.5% on 27 October 2026. The dashed line is the ten per cent mark our analysts treat as “patch before the next change window”.
References
- http://packetstormsecurity.com/files/149438/ManageEngine-SupportCenter-Plus-8.1.0-Cross-Site-Scripting.htmlThird Party Advisory, VDB Entry
- https://pitstop.manageengine.com/portal/community/topic/supportcenter-plus-version-8-1-build-8109-releasedVendor Advisory
- http://packetstormsecurity.com/files/149438/ManageEngine-SupportCenter-Plus-8.1.0-Cross-Site-Scripting.htmlThird Party Advisory, VDB Entry
- https://pitstop.manageengine.com/portal/community/topic/supportcenter-plus-version-8-1-build-8109-releasedVendor Advisory
Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.