CVE-2017-9299
Open Ticket Request System (OTRS) 3.3.9 has XSS in index.pl?Action=AgentStats requests, as demonstrated by OrderBy=[XSS] and Direction=[XSS] attacks.
Does this matter?
Lower severity and a low EPSS score (0.77%). Track it; it rarely justifies an emergency change on its own.
Description
Open Ticket Request System (OTRS) 3.3.9 has XSS in index.pl?Action=AgentStats requests, as demonstrated by OrderBy=[XSS] and Direction=[XSS] attacks. NOTE: this CVE may have limited relevance because it represents a 2017 discovery of an issue in software from 2014. The 3.3.20 release, for example, is not affected.
- CVSS 3.0
- 6.1 MEDIUMCVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
- EPSS
- 0.77% probability · 56th percentile
- Public exploits
- None in Exploit-DB
- CISA KEV
- Not listed
- Weakness
- CWE-79
- Affected
- otrs/otrs
- Source
- cve@mitre.org
EPSS 0.8% since 27 October 2026; no change recorded yet. Points are recorded when the score first appears and whenever it moves by a percentage point or more.
References
- http://code610.blogspot.com/2017/05/turnkey-feat-otrs.htmlExploit, Third Party Advisory
- http://code610.blogspot.com/2017/05/turnkey-feat-otrs.htmlExploit, Third Party Advisory
Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.