SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityModified

CVE-2017-6626

A vulnerability in the Cisco Finesse Notification Service for Cisco Unified Contact Center Enterprise (UCCE) 11.5(1) and 11.6(1) could allow an unauthenticated, remote attacker to retrieve information from agents using the Finesse Desktop.

MEDIUM 5.3EPSS 2.30%

Does this matter?

Lower severity and a low EPSS score (2.30%). Track it; it rarely justifies an emergency change on its own.

Description

A vulnerability in the Cisco Finesse Notification Service for Cisco Unified Contact Center Enterprise (UCCE) 11.5(1) and 11.6(1) could allow an unauthenticated, remote attacker to retrieve information from agents using the Finesse Desktop. The vulnerability is due to the existence of a user account that has an undocumented, hard-coded password. An attacker could exploit this vulnerability by using the hard-coded credentials to subscribe to the Finesse Notification Service, which would allow the attacker to receive notifications when an agent signs in or out of the Finesse Desktop, when information about an agent changes, or when an agent's state changes. Cisco Bug IDs: CSCvc08314.

CVSS 3.0
5.3 MEDIUMCVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
EPSS
2.30% probability · 82th percentile
CISA KEV
Not listed
Weakness
CWE-200
Affected
cisco/unified contact center enterprise
Source
psirt@cisco.com

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.