VulnerabilityModified

CVE-2017-6626

MEDIUM 5.3EPSS 2.30%

Does this matter?

Lower severity and a low EPSS score (2.30%). Track it; it rarely justifies an emergency change on its own.

Description

A vulnerability in the Cisco Finesse Notification Service for Cisco Unified Contact Center Enterprise (UCCE) 11.5(1) and 11.6(1) could allow an unauthenticated, remote attacker to retrieve information from agents using the Finesse Desktop. The vulnerability is due to the existence of a user account that has an undocumented, hard-coded password. An attacker could exploit this vulnerability by using the hard-coded credentials to subscribe to the Finesse Notification Service, which would allow the attacker to receive notifications when an agent signs in or out of the Finesse Desktop, when information about an agent changes, or when an agent's state changes. Cisco Bug IDs: CSCvc08314.

CVSS 3.0: 5.3 MEDIUMCVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
EPSS: 2.30% probability · 83th percentile
Public exploits: None in Exploit-DB
CISA KEV: Not listed
Weakness: CWE-200
Affected: cisco/unified contact center enterprise
Source: psirt@cisco.com

EPSS trend

EPSS 2.3% since 27 October 2026; no change recorded yet. Points are recorded when the score first appears and whenever it moves by a percentage point or more.

References

http://www.securityfocus.com/bid/98291Third Party Advisory, VDB Entry
http://www.securitytracker.com/id/1038396
https://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20170503-finesse-ucceVendor Advisory
http://www.securityfocus.com/bid/98291Third Party Advisory, VDB Entry
http://www.securitytracker.com/id/1038396
https://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20170503-finesse-ucceVendor Advisory

Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.