SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityModified

CVE-2017-3620

Vulnerability in the Automatic Service Request (ASR) component of Oracle Support Tools (subcomponent: ASR Manager).

HIGH 7.8EPSS 0.41%

Does this matter?

High impact if exploited, but EPSS currently rates exploitation as unlikely (0.41%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit.

Description

Vulnerability in the Automatic Service Request (ASR) component of Oracle Support Tools (subcomponent: ASR Manager). The supported version that is affected is Prior to 5.7. Easily "exploitable" vulnerability allows low privileged attacker with logon to the infrastructure where Automatic Service Request (ASR) executes to compromise Automatic Service Request (ASR). Successful attacks of this vulnerability can result in takeover of Automatic Service Request (ASR). CVSS 3.0 Base Score 7.8 (Confidentiality, Integrity and Availability impacts). CVSS Vector: (CVSS:3.0/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H).

CVSS 3.0
7.8 HIGHCVSS:3.0/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
EPSS
0.41% probability · 35th percentile
Public exploits
None in Exploit-DB
CISA KEV
Not listed
Affected
oracle/automatic service request
Source
secalert_us@oracle.com
EPSS trend
0%3%5%27 October 2026: 0.41%27 October 202627 October 2026

EPSS 0.4% since 27 October 2026; no change recorded yet. Points are recorded when the score first appears and whenever it moves by a percentage point or more.

Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.