CVE-2017-16664
Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5 before 5.0.24, 4 before 4.0.26, and 3.3 before 3.3.20.
Does this matter?
High impact if exploited, but EPSS currently rates exploitation as unlikely (2.49%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit.
Description
Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5 before 5.0.24, 4 before 4.0.26, and 3.3 before 3.3.20. In the agent interface, an authenticated remote attacker can execute shell commands as the webserver user via URL manipulation.
- CVSS 3.0
- 8.8 HIGHCVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
- EPSS
- 2.49% probability · 85th percentile
- Public exploits
- None in Exploit-DB
- CISA KEV
- Not listed
- Weakness
- CWE-94
- Affected
- otrs/otrs · debian/debian linux
- Source
- cve@mitre.org
EPSS 2.5% since 27 October 2026; no change recorded yet. Points are recorded when the score first appears and whenever it moves by a percentage point or more.
References
- https://lists.debian.org/debian-lts-announce/2017/12/msg00015.htmlMailing List, Third Party Advisory
- https://www.debian.org/security/2017/dsa-4047Third Party Advisory
- https://www.otrs.com/security-advisory-2017-07-security-update-otrs-framework/Issue Tracking, Patch, Vendor Advisory
- https://lists.debian.org/debian-lts-announce/2017/12/msg00015.htmlMailing List, Third Party Advisory
- https://www.debian.org/security/2017/dsa-4047Third Party Advisory
- https://www.otrs.com/security-advisory-2017-07-security-update-otrs-framework/Issue Tracking, Patch, Vendor Advisory
Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.