CVE-2015-2998
SysAid Help Desk before 15.2 uses a hardcoded encryption key, which makes it easier for remote attackers to obtain sensitive information, as demonstrated by decrypting the database password in WEB-INF/conf/serverConf.xml.
Does this matter?
EPSS puts the probability of exploitation in the next 30 days at 26.2%, higher than 98% of all known CVEs. Patch or mitigate before the next change window.
Description
SysAid Help Desk before 15.2 uses a hardcoded encryption key, which makes it easier for remote attackers to obtain sensitive information, as demonstrated by decrypting the database password in WEB-INF/conf/serverConf.xml.
- CVSS 2.0
- 5.0 MEDIUMAV:N/AC:L/Au:N/C:P/I:N/A:N
- EPSS
- 26.18% probability · 98th percentile
- Public exploits
- 1 in Exploit-DB · first 10 June 2015
- CISA KEV
- Not listed
- Weakness
- CWE-200
- Affected
- sysaid/sysaid
- Source
- cve@mitre.org
EPSS 26.2% since 4 November 2026; no change recorded yet. The dashed line is the ten per cent mark our analysts treat as “patch before the next change window”. Points are recorded when the score first appears and whenever it moves by a percentage point or more.
Public exploits (1)
Entries in Exploit-DB that cite this CVE. Links go to the Exploit-DB page and to the file in the public repository; nothing is hosted here. A verified tick means the Exploit-DB team confirmed the exploit works against the stated version.
References
- http://packetstormsecurity.com/files/132138/SysAid-Help-Desk-14.4-Code-Execution-Denial-Of-Service-Traversal-SQL-Injection.htmlExploit
- http://seclists.org/fulldisclosure/2015/Jun/8Exploit
- http://www.securityfocus.com/archive/1/535679/100/0/threaded
- http://www.securityfocus.com/bid/75035
- https://www.sysaid.com/blog/entry/sysaid-15-2-your-voice-your-service-deskVendor Advisory
- http://packetstormsecurity.com/files/132138/SysAid-Help-Desk-14.4-Code-Execution-Denial-Of-Service-Traversal-SQL-Injection.htmlExploit
- http://seclists.org/fulldisclosure/2015/Jun/8Exploit
- http://www.securityfocus.com/archive/1/535679/100/0/threaded
- http://www.securityfocus.com/bid/75035
- https://www.sysaid.com/blog/entry/sysaid-15-2-your-voice-your-service-deskVendor Advisory
Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.