SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityModified

CVE-2015-2997

SysAid Help Desk before 15.2 allows remote attackers to obtain sensitive information via an invalid value in the accountid parameter to getAgentLogFile, as demonstrated by a large directory traversal sequence, which reveals the installation path in an…

EXPLOITMEDIUM 5.0EPSS 57.0%

Does this matter?

EPSS puts the probability of exploitation in the next 30 days at 57.0%, higher than 99% of all known CVEs. Patch or mitigate before the next change window.

Description

SysAid Help Desk before 15.2 allows remote attackers to obtain sensitive information via an invalid value in the accountid parameter to getAgentLogFile, as demonstrated by a large directory traversal sequence, which reveals the installation path in an error message.

CVSS 2.0
5.0 MEDIUMAV:N/AC:L/Au:N/C:P/I:N/A:N
EPSS
56.97% probability · 99th percentile
Public exploits
1 in Exploit-DB · first 10 June 2015
CISA KEV
Not listed
Weakness
CWE-200
Affected
sysaid/sysaid
Source
cve@mitre.org
EPSS trend
0%30%60%4 November 2026: 56.97%4 November 20264 November 2026

EPSS 57.0% since 4 November 2026; no change recorded yet. The dashed line is the ten per cent mark our analysts treat as “patch before the next change window”. Points are recorded when the score first appears and whenever it moves by a percentage point or more.

Public exploits (1)

Entries in Exploit-DB that cite this CVE. Links go to the Exploit-DB page and to the file in the public repository; nothing is hosted here. A verified tick means the Exploit-DB team confirmed the exploit works against the stated version.

EDB-IDTitleTypePublishedVerified
EDB-43885source ↗SysAid Help Desk 14.4 - Multiple Vulnerabilitieshardware · Pedro Ribeirowebapps10 June 2015no

Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.