CVE-2014-7863
The FailOverHelperServlet (aka FailServlet) servlet in ZOHO ManageEngine Applications Manager before 11.9 build 11912, OpManager 8 through 11.5 build 11400, and IT360 10.5 and earlier does not properly restrict access, which allows remote attackers and…
Does this matter?
EPSS puts the probability of exploitation in the next 30 days at 83.4%, higher than 100% of all known CVEs. Patch or mitigate before the next change window.
Description
The FailOverHelperServlet (aka FailServlet) servlet in ZOHO ManageEngine Applications Manager before 11.9 build 11912, OpManager 8 through 11.5 build 11400, and IT360 10.5 and earlier does not properly restrict access, which allows remote attackers and remote authenticated users to (1) read arbitrary files via the fileName parameter in a copyfile operation or (2) obtain sensitive information via a directory listing in a listdirectory operation to servlet/FailOverHelperServlet.
- CVSS 3.1
- 7.5 HIGHCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
- EPSS
- 83.40% probability · 100th percentile
- Public exploits
- 1 in Exploit-DB · first 9 February 2015
- CISA KEV
- Not listed
- Weakness
- CWE-200
- Affected
- zohocorp/manageengine applications manager · zohocorp/manageengine it360 · zohocorp/manageengine opmanager
- Source
- cve@mitre.org
EPSS 83.4% since 3 November 2026; no change recorded yet. The dashed line is the ten per cent mark our analysts treat as “patch before the next change window”. Points are recorded when the score first appears and whenever it moves by a percentage point or more.
Public exploits (1)
Entries in Exploit-DB that cite this CVE. Links go to the Exploit-DB page and to the file in the public repository; nothing is hosted here. A verified tick means the Exploit-DB team confirmed the exploit works against the stated version.
References
- http://packetstormsecurity.com/files/130162/ManageEngine-File-Download-Content-Disclosure-SQL-Injection.htmlExploit, Third Party Advisory, VDB Entry
- http://seclists.org/fulldisclosure/2015/Jan/114Exploit
- http://www.securityfocus.com/archive/1/archive/1/534575/100/0/threadedBroken Link, Third Party Advisory, VDB Entry
- https://exchange.xforce.ibmcloud.com/vulnerabilities/100554Third Party Advisory, VDB Entry
- https://raw.githubusercontent.com/pedrib/PoC/master/ManageEngine/me_failservlet.txtBroken Link
- https://support.zoho.com/portal/manageengine/helpcenter/articles/vulnerabilities-in-failoverhelperservletExploit, Vendor Advisory
- http://packetstormsecurity.com/files/130162/ManageEngine-File-Download-Content-Disclosure-SQL-Injection.htmlExploit, Third Party Advisory, VDB Entry
- http://seclists.org/fulldisclosure/2015/Jan/114Exploit
- http://www.securityfocus.com/archive/1/archive/1/534575/100/0/threadedBroken Link, Third Party Advisory, VDB Entry
- https://exchange.xforce.ibmcloud.com/vulnerabilities/100554Third Party Advisory, VDB Entry
- https://raw.githubusercontent.com/pedrib/PoC/master/ManageEngine/me_failservlet.txtBroken Link
- https://support.zoho.com/portal/manageengine/helpcenter/articles/vulnerabilities-in-failoverhelperservletExploit, Vendor Advisory
Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.