CVE-2014-1694
Multiple cross-site request forgery (CSRF) vulnerabilities in (1) CustomerPreferences.pm, (2) CustomerTicketMessage.pm, (3) CustomerTicketProcess.pm, and (4) CustomerTicketZoom.pm in Kernel/Modules/ in Open Ticket Request System (OTRS) 3.1.x before…
Does this matter?
Lower severity and a low EPSS score (1.48%). Track it; it rarely justifies an emergency change on its own.
Description
Multiple cross-site request forgery (CSRF) vulnerabilities in (1) CustomerPreferences.pm, (2) CustomerTicketMessage.pm, (3) CustomerTicketProcess.pm, and (4) CustomerTicketZoom.pm in Kernel/Modules/ in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allow remote attackers to hijack the authentication of arbitrary users for requests that (5) create tickets or (6) send follow-ups to existing tickets.
- CVSS 2.0
- 6.8 MEDIUMAV:N/AC:M/Au:N/C:P/I:P/A:P
- EPSS
- 1.48% probability · 72th percentile
- CISA KEV
- Not listed
- Weakness
- CWE-352
- Affected
- otrs/otrs
- Source
- cve@mitre.org
References
- http://bugs.otrs.org/show_bug.cgi?id=10099
- http://osvdb.org/102632
- http://secunia.com/advisories/56644Vendor Advisory
- http://secunia.com/advisories/56655Vendor Advisory
- http://www.debian.org/security/2014/dsa-2867
- http://www.openwall.com/lists/oss-security/2014/01/29/15
- http://www.openwall.com/lists/oss-security/2014/01/29/7
- https://github.com/OTRS/otrs/commit/6f324aaf8647729d509eebf063a0181f9f9196f7Exploit, Patch
- https://github.com/OTRS/otrs/commit/92f417277f43832f1a0462f2485fe1fd3fd52312Exploit, Patch
- https://github.com/OTRS/otrs/commit/ca2c3390fd60d9a3f810ed2c22cbc2c193457b77Exploit, Patch
- https://www.otrs.com/release-notes-otrs-help-desk-3-3-4
- https://www.otrs.com/security-advisory-2014-01-csrf-issue-customer-web-interfacePatch, Vendor Advisory
- http://bugs.otrs.org/show_bug.cgi?id=10099
- http://osvdb.org/102632
- http://secunia.com/advisories/56644Vendor Advisory
- http://secunia.com/advisories/56655Vendor Advisory
- http://www.debian.org/security/2014/dsa-2867
- http://www.openwall.com/lists/oss-security/2014/01/29/15
- http://www.openwall.com/lists/oss-security/2014/01/29/7
- https://github.com/OTRS/otrs/commit/6f324aaf8647729d509eebf063a0181f9f9196f7Exploit, Patch
- https://github.com/OTRS/otrs/commit/92f417277f43832f1a0462f2485fe1fd3fd52312Exploit, Patch
- https://github.com/OTRS/otrs/commit/ca2c3390fd60d9a3f810ed2c22cbc2c193457b77Exploit, Patch
- https://www.otrs.com/release-notes-otrs-help-desk-3-3-4
- https://www.otrs.com/security-advisory-2014-01-csrf-issue-customer-web-interfacePatch, Vendor Advisory
Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.