SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityModified

CVE-2013-4088

Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted…

MEDIUM 6.5EPSS 2.37%

Does this matter?

Lower severity and a low EPSS score (2.37%). Track it; it rarely justifies an emergency change on its own.

Description

Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.

CVSS 3.1
6.5 MEDIUMCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
EPSS
2.37% probability · 83th percentile
CISA KEV
Not listed
Weakness
CWE-200
Affected
otrs/otrs
Source
cve@mitre.org

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.