SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityModified

CVE-2012-2582

Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.13, 3.0.x before 3.0.15, and 3.1.x before 3.1.9, and OTRS ITSM 2.1.x before 2.1.5, 3.0.x before 3.0.6, and 3.1.x before 3.1.6, allow…

MEDIUM 4.3EPSS 4.20%

Does this matter?

Lower severity and a low EPSS score (4.20%). Track it; it rarely justifies an emergency change on its own.

Description

Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.13, 3.0.x before 3.0.15, and 3.1.x before 3.1.9, and OTRS ITSM 2.1.x before 2.1.5, 3.0.x before 3.0.6, and 3.1.x before 3.1.6, allow remote attackers to inject arbitrary web script or HTML via an e-mail message body with (1) a Cascading Style Sheets (CSS) expression property in the STYLE attribute of an arbitrary element or (2) UTF-7 text in an HTTP-EQUIV="CONTENT-TYPE" META element.

CVSS 2.0
4.3 MEDIUMAV:N/AC:M/Au:N/C:N/I:P/A:N
EPSS
4.20% probability · 90th percentile
CISA KEV
Not listed
Weakness
CWE-79
Affected
otrs/otrs · otrs/otrs itsm
Source
cret@cert.org

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.