SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityModified

CVE-2010-4768

Open Ticket Request System (OTRS) before 2.3.5 does not properly disable hidden permissions, which allows remote authenticated users to bypass intended queue access restrictions in opportunistic circumstances by visiting a ticket, related to a certain…

MEDIUM 6.0EPSS 0.97%

Does this matter?

Lower severity and a low EPSS score (0.97%). Track it; it rarely justifies an emergency change on its own.

Description

Open Ticket Request System (OTRS) before 2.3.5 does not properly disable hidden permissions, which allows remote authenticated users to bypass intended queue access restrictions in opportunistic circumstances by visiting a ticket, related to a certain ordering of permission-set and permission-remove operations involving both hidden permissions and other permissions.

CVSS 2.0
6.0 MEDIUMAV:N/AC:M/Au:S/C:P/I:P/A:P
EPSS
0.97% probability · 60th percentile
CISA KEV
Not listed
Weakness
CWE-264
Affected
otrs/otrs
Source
cve@mitre.org

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.