SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityModified

CVE-2010-4765

Race condition in the Kernel::System::Main::FileWrite method in Open Ticket Request System (OTRS) before 2.4.8 allows remote authenticated users to corrupt the TicketCounter.log data in opportunistic circumstances by creating tickets.

MEDIUM 4.9EPSS 0.62%

Does this matter?

Lower severity and a low EPSS score (0.62%). Track it; it rarely justifies an emergency change on its own.

Description

Race condition in the Kernel::System::Main::FileWrite method in Open Ticket Request System (OTRS) before 2.4.8 allows remote authenticated users to corrupt the TicketCounter.log data in opportunistic circumstances by creating tickets.

CVSS 2.0
4.9 MEDIUMAV:N/AC:M/Au:S/C:N/I:P/A:P
EPSS
0.62% probability · 49th percentile
Public exploits
None in Exploit-DB
CISA KEV
Not listed
Weakness
CWE-362
Affected
otrs/otrs
Source
cve@mitre.org
EPSS trend
0%3%5%26 October 2026: 0.62%26 October 202626 October 2026

EPSS 0.6% since 26 October 2026; no change recorded yet. Points are recorded when the score first appears and whenever it moves by a percentage point or more.

Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.