VulnerabilityModified
CVE-2010-4763
The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, which allows remote authenticated users to bypass intended ACL restrictions on the (1) Status,…
MEDIUM 6.5EPSS 1.57%
Does this matter?
Lower severity and a low EPSS score (1.57%). Track it; it rarely justifies an emergency change on its own.
Description
The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, which allows remote authenticated users to bypass intended ACL restrictions on the (1) Status, (2) Service, and (3) Queue via selections.
- CVSS 2.0
- 6.5 MEDIUMAV:N/AC:L/Au:S/C:P/I:P/A:P
- EPSS
- 1.57% probability · 74th percentile
- CISA KEV
- Not listed
- Weakness
- CWE-264
- Affected
- otrs/otrs
- Source
- cve@mitre.org
References
Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.