CVE-2010-3476
Open Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x before 2.4.8 does not properly handle the matching of Perl regular expressions against HTML e-mail messages, which allows remote attackers to cause a denial of service (CPU consumption) via…
Does this matter?
Lower severity and a low EPSS score (2.52%). Track it; it rarely justifies an emergency change on its own.
Description
Open Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x before 2.4.8 does not properly handle the matching of Perl regular expressions against HTML e-mail messages, which allows remote attackers to cause a denial of service (CPU consumption) via a large message, a different vulnerability than CVE-2010-2080.
- CVSS 2.0
- 5.0 MEDIUMAV:N/AC:L/Au:N/C:N/I:N/A:P
- EPSS
- 2.52% probability · 85th percentile
- Public exploits
- None in Exploit-DB
- CISA KEV
- Not listed
- Weakness
- CWE-20
- Affected
- otrs/otrs
- Source
- cve@mitre.org
EPSS 2.5% since 26 October 2026; no change recorded yet. Points are recorded when the score first appears and whenever it moves by a percentage point or more.
References
- http://lists.opensuse.org/opensuse-security-announce/2010-12/msg00006.html
- http://otrs.org/advisory/OSA-2010-02-en/Vendor Advisory
- http://secunia.com/advisories/41381Vendor Advisory
- http://security-tracker.debian.org/tracker/CVE-2010-2080
- http://www.securityfocus.com/bid/43264
- https://exchange.xforce.ibmcloud.com/vulnerabilities/61869
- http://lists.opensuse.org/opensuse-security-announce/2010-12/msg00006.html
- http://otrs.org/advisory/OSA-2010-02-en/Vendor Advisory
- http://secunia.com/advisories/41381Vendor Advisory
- http://security-tracker.debian.org/tracker/CVE-2010-2080
- http://www.securityfocus.com/bid/43264
- https://exchange.xforce.ibmcloud.com/vulnerabilities/61869
Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.