SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityModified

CVE-2009-5056

Open Ticket Request System (OTRS) before 2.4.0-beta2 does not properly enforce the move_into permission setting for a queue, which allows remote authenticated users to bypass intended access restrictions and read a ticket by watching this ticket, and…

LOW 2.1EPSS 0.89%

Does this matter?

Lower severity and a low EPSS score (0.89%). Track it; it rarely justifies an emergency change on its own.

Description

Open Ticket Request System (OTRS) before 2.4.0-beta2 does not properly enforce the move_into permission setting for a queue, which allows remote authenticated users to bypass intended access restrictions and read a ticket by watching this ticket, and then selecting the ticket from the watched-tickets list.

CVSS 2.0
2.1 LOWAV:N/AC:H/Au:S/C:P/I:N/A:N
EPSS
0.89% probability · 57th percentile
CISA KEV
Not listed
Weakness
CWE-20
Affected
otrs/otrs
Source
cve@mitre.org

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.