CVE-2009-5055
Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by…
Does this matter?
Lower severity and a low EPSS score (0.90%). Track it; it rarely justifies an emergency change on its own.
Description
Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.
- CVSS 2.0
- 3.5 LOWAV:N/AC:M/Au:S/C:P/I:N/A:N
- EPSS
- 0.90% probability · 58th percentile
- CISA KEV
- Not listed
- Weakness
- CWE-264
- Affected
- otrs/otrs
- Source
- cve@mitre.org
References
Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.