SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityModified

CVE-2008-7283

Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions.

MEDIUM 6.0EPSS 0.90%

Does this matter?

Lower severity and a low EPSS score (0.90%). Track it; it rarely justifies an emergency change on its own.

Description

Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions.

CVSS 2.0
6.0 MEDIUMAV:N/AC:M/Au:S/C:P/I:P/A:P
EPSS
0.90% probability · 58th percentile
CISA KEV
Not listed
Weakness
CWE-264
Affected
otrs/otrs
Source
cve@mitre.org

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.